Shipping Information — International
We ship to selected countries worldwide using Australia Post International or express couriers. All international orders are dispatched from Melbourne, Australia within 1–2 business days. 🤍
🌏 New Zealand
- Free Standard Shipping on orders over $150 AUD
- $18 NZD Tracked Standard Shipping
- $34.95 NZD Express Shipping
🇺🇸 United States
All duties and taxes are prepaid at checkout via Zonos — no surprise fees on delivery. This covers all US import tariff requirements.
- Standard Shipping: $32 USD — 5 to 15 Business Days
- Express Shipping: $40 USD — 3 to 7 Business Days
🇨🇦 Canada
- Standard Shipping: $20 CAD — 5 to 15 Business Days
- Express Shipping: $25 CAD — 3 to 7 Business Days
🇬🇧 UK & Ireland
- Standard Shipping: $35 AUD — 5 to 8 Business Days
- Express Shipping: $49 AUD — 3 to 6 Business Days
For other international destinations, in rare cases where applicable, customers may be responsible for customs duties, import taxes, or brokerage fees charged by their local customs authority upon arrival. These charges are outside of our control.
International delivery times vary depending on customs clearance, destination, and carrier workload.
Estimated Delivery Times
| Destination | Express | Standard |
|---|---|---|
| New Zealand | Express available | Standard available |
| USA | 3–7 Business Days | 5–15 Business Days |
| Canada | 3–7 Business Days | 5–15 Business Days |
| UK & Ireland | 3–6 Business Days | 5–8 Business Days |
Delivery times may vary depending on customs clearance, destination, and carrier workload.
Customs & Duties
For US and Canadian orders, all applicable duties and taxes are calculated and prepaid at checkout — your customer experience is seamless with no surprise charges on delivery.
For all other international destinations, customers are responsible for any customs duties, import taxes, or brokerage fees applied by their country upon arrival. These charges are determined by your local customs authority and are outside our control.
Tracking
All international orders include tracking. You will receive your tracking details via email once your order has been dispatched. Please allow 24–48 hours for tracking information to become available.
Questions?
Contact us at hello@medicwears.com.au — we're happy to help with any international shipping queries. 🤍